In Inman's September Intel Index survey, 30% of the agents and brokerage leaders who report "significant" productivity gains from AI said they mainly use agentic or connected tools that act inside their files or software, up from 9% in April. Among that group, 45% now use AI to manage leads or tasks in a client database, 55% to summarize contracts or business documents and 71% to analyze market data. The survey had 460 responses from Inman's own readers, so it shows a trend among engaged users, not the whole industry.
If your CRM now connects to ChatGPT or Claude (BoldTrail and Lofty both do), start with a low-risk job like "plan my day" or "which leads haven't I touched in a month" before letting it send anything. Check any contract summary against the document itself, and take legal questions to your broker or a lawyer.
Related tools
- Lofty · #6 in Real Estate CRM · 3.65/5Current prices: Quote only (Agent/Team/Broker/Enterprise: "Request Pricing"). AI Sales Agent add-on: free (10 leads), Pro $60/mo (200), Max $150/mo (500), Team $199/mo (600). (checked Oct 23, 2026)
- BoldTrail (formerly kvCORE) · #10 in Real Estate CRM · 3.45/5
- ChatGPT · #2 in AI Assistants · 4.8/5Current prices: Free; Go $8/mo; Plus $20/mo; Pro $100, $200 or $500/mo; Business $25/user/mo ($20 annual). (checked Oct 16, 2026)
- Claude · #1 in AI Assistants · 4.8/5Current prices: Free; Pro $20/mo or $17/mo annual; Max from $100/mo. (checked Oct 26, 2026)
Compare all Real Estate CRM tools →
Compare and learn
- Follow Up Boss vs Lofty →
- Lofty vs BoldTrail (formerly kvCORE) →
- ChatGPT vs Claude →
- Claude vs Google Gemini (Google AI Pro) →
More AI adoption updates
- Lofty's AI assistant now lets you edit each email before it goes out
- Ask ChatGPT or Claude what's on your BoldTrail plate today
- BoldTrail will now show a lead's equity and how long they've owned their home
- Follow Up Boss's fall update: AI lead recaps (in beta), style-matched messages and voice notes
Latest updates
- Rehearse your toughest seller objections with AI before the appointment: five prompts to copy
- Let AI write the caption and tidy the photos, but keep price, beds and your license number in a template
- Five copy-paste AI prompts that stop ChatGPT or Claude from inventing listing features
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